The Sub isn't working at all, my model is G75VW-BBK5 and found the only way to get it to work was to download the Codec from VIA but that would run all the sounds. Try the Creators Update fix but we can't guarantee it will work.Īpparently I am having a different problem, the sound in the speakers and headphones are working but to a point. We recommend updating to the creator's update.Īnything higher than “Version 1703” you are probably on insiders build of Windows 10. If you see “Version 1607” then the Windows 10 Anniversary Update is installed on your computer.Īnything lower than “Version 1607” and you will need to update your Windows 10 to at least the Anniversary Update. If you see “Version 1703” then the Windows 10 Creators Update is installed on your computer. Method 2: Hit the windows key and type 'cmd' and press Enter. Method 1: Hit the windows key and then type 'winver' and press enter. How to check your current version of Windows 10 Windows 10 Anniversary Update VIA AUDIO FIX UPDATED: 09/04/17 - Creators Update/Anniversary update fixes - Please at least update to Anniversary edition of windows 10 for these fixes to work.